Regulatory Disclosures
In accordance with the requirements of the Tax Agent Services (Code of Professional Conduct) Determination 2024, we make the following disclosures to assist clients in making informed decisions about engaging our services.
1. Relevant Matters That May Influence Your Decision
We confirm that there are currently no matters to disclose that could significantly influence your decision to engage or continue to engage our services. This includes any conditions, sanctions, or breaches relevant to our registration as a tax practitioner.
2. Verification of Our Registration
You can verify our registration with the Tax Practitioners Board at any time via the TPB Public Register:
https://www.tpb.gov.au/public-register
Our Tax Agent number is 25410865.
3. Complaints Handling Procedure
We are committed to providing a high standard of professional service. If you have a concern or complaint, please contact Emilie Pearson directly at emilie @ growthlogic.com.au.
All complaints will be:
Acknowledged and reviewed promptly
Investigated internally
Responded to with a clear explanation of our findings and any actions to be taken
Should you feel your concern is not resolved to your satisfaction, you have the right to raise it with the Tax Practitioners Board. You can do so by visiting https://www.tpb.gov.au/complaints